
Hi, I'm Imogen
I'm here to help you achieve success through community-led growth
Create connections.
Be unforgettable.
Companies like EE and Tom Kerridge have relied on me to transform their customer engagement. Now I help SaaS founders bridge the gap.
With over 5 years hands-on community leadership experience, I’ve developed a tried and tested approach to increasing customer retention.
By employing proven social science, I help organisations to build valuable, engaged communities.
These communities are designed to cultivate loyalty, improve user experience, resolve customer problems, and even spark new ideas.

What I do
Your Community Director
Need a steady hand at the helm of your community? As a fractional Community Director, I provide your business with top level community leadership that won’t break your budget.
Consultancy
I provide expert consultancy, training and mentoring to guide you at every step of your community journey. Get in touch with me about your project to discuss how we can work together.
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